At Rookia, we are committed to protecting the privacy and personal data of all users of our platform. This document details how we collect, use, and safeguard your data.
Rookia Tecnologia Ltda. ("Rookia", "we", "us", or "our") is committed to protecting the privacy and personal data of all users of its platform, available at rookia.com and related mobile applications (collectively, the "Platform"). Rookia provides technology solutions for managing sports competitions and events -- starting with CrossFit and expanding to multi-sport -- serving athletes, event organizers, staff, and spectators worldwide.
This Privacy Policy describes what personal data we collect, how we use it, with whom we share it, and what rights you have over it. It applies to all users of our Platform, regardless of location, and is designed to comply with both the Brazilian General Data Protection Law (Lei Geral de Protecao de Dados Pessoais -- LGPD, Law No. 13,709/2018) and the European Union General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please do not use the Platform.
Rookia Tecnologia Ltda. is the data controller responsible for the personal data collected through the Platform. For questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at:
We will respond to all data-related requests within 30 (thirty) calendar days.
This Policy applies to the following categories of users ("Users"):
When you create an account or interact with our Platform, we may collect:
As part of the core functionality of the Platform, we collect:
Note: event results and rankings may be publicly visible on the Platform (see Section 8).
With your consent or as part of event management, we may collect photos or videos submitted by you, event organizers, or staff. You retain ownership of content you upload, but grant Rookia a license to display it on the Platform as described in our Terms of Service.
Rookia does not directly store credit card or financial account data. Payments are processed by third-party payment providers (such as Stripe). We receive only limited transaction confirmation data (e.g., payment status, last four digits of card) from these providers. Their use of your financial data is governed by their own privacy policies.
When you use the Platform, we automatically collect:
This data is collected via cookies and similar technologies, including Google Analytics. Please see Section 7 (Cookies) for more information.
If you choose to sign in using Google (and, in the future, Apple or other providers), we receive from that provider your name, email address, profile picture, and unique provider ID. We do not receive your social media passwords. Your use of social login is subject to the respective provider's terms and privacy policy.
We use your personal data only for lawful purposes and to the extent necessary. Specifically:
We do not sell your personal data to third parties.
Under the LGPD and GDPR, we rely on the following legal bases to process your personal data:
For minors under the age of 13 (or applicable age of digital consent in your jurisdiction), processing is based on verified parental consent.
Certain information on the Platform is publicly visible to any visitor without requiring a login. This includes:
If you wish to have your public profile information modified or removed, please contact us at contact@rookia.com. Please note that results from past events may be retained for historical accuracy and integrity of competition records, even after account deletion.
Rookia allows users under the age of 18 to register on the Platform, provided that a parent or legal guardian has given verifiable consent prior to registration. We collect only the personal data necessary for the minor's participation in sports events.
We do not share minors' personal data with third parties for marketing purposes. Parents or guardians may at any time request access to, correction of, or deletion of their child's personal data by contacting us at contact@rookia.com.
If we become aware that we have inadvertently collected personal data from a minor without parental consent, we will promptly delete that data.
Rookia operates in Brazil and the European Union, and your personal data may be processed in, or transferred to, countries outside your own. When we transfer personal data originating from the EU to countries not recognized as providing adequate data protection, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
By using the Platform from outside Brazil or the EU, you acknowledge that your data may be transferred to and processed in Brazil or the EU.
We retain your personal data for as long as your account is active and as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention guidelines are:
To exercise any of these rights, please contact us at contact@rookia.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority (in Brazil: ANPD -- Autoridade Nacional de Protecao de Dados; in the EU: your relevant national supervisory authority).
We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These include encrypted data transmission (HTTPS/TLS), password hashing, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong and unique password and to notify us immediately at contact@rookia.com if you suspect any unauthorized access to your account.
The Platform may contain links to third-party websites or services (e.g., event sponsor pages, social media profiles). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address registered with your account) or by a prominent notice on the Platform, at least 15 (fifteen) days before the changes take effect. Your continued use of the Platform after the effective date of the updated Policy constitutes your acceptance of the changes.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact: